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1.) Account Setup
We will setup your account after we have
received payment and we and/or our payment
partner(s) have screened the order(s) incase of
fraud. It is your responsibility to provide us
with an email address which is not @ the
domain(s) you are signing up under.
2.) Content
All services provided by us may only be used
for lawful purposes. This includes, but not
limited to: copyrighted material, material we
judge to be threatening or obscene,
pornography.
Examples of unacceptable material:
IRC Bots
Warez Sites
Pirated Software
Hate sites
Hack programs and archives
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against
sending of unsolicited e-mail, bulk emailing,
and spam. "Safe lists" and "double optin" will
be treated as spam. Any user who sends out spam
will have their account terminated without
notice.
We reserve the right to require changes or
disable as necessary any web site, account,
database, or other component that does not
comply with this policy, at its sole discretion.
We also reserves the right to make any such
modifications in an emergency at our sole
discretion.
We reserve the right to charge the
holder of the account used to send any
unsolicited e-mail a clean up fee. This cost of
the clean up fee is left entirely to the
discretion of Okwebdomains.com. All rights
reserved.
4.) Payment Information
You agree to supply appropriate payment for
the services received from us, in advance of the
time period during which such services are
provided. You agree that until and unless you
notify okwebdomains.com of your desire to cancel
any or all services received, those services
will be billed on a recurring basis.
We reserve the right to change the monthly
payment amount and any other charges at anytime.
5.) Backups and Data Loss
Your use of the service is at your sole risk.
We are not responsible for files and data
residing on your account. You agree to take full
responsibility for files and data transferred
and to maintain all appropriate backup of files
and data stored on our servers.
6.) Cancellation and Refunds
We reserve the right to cancel the account at
any time.
Customers may cancel at any time. We
give you an unconditional 30 day money
back guarantee on managed shared hosting, and
reseller solution's. Refund requests after 30
days will be refunded on a prorated basis of any
unused time.
Only first-time accounts are eligible for a
refund. For example, if you've had an account
with us before, cancelled and signed up again,
you will not be eligible for a refund or if you
have opened a second account with us.
7.) Resource Usage
Users may not initiate the following:
a) Use 25% or more of system resources for
longer then 90 seconds. There are numerous
activities that could cause such problems; these
include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat
applications that require server resources.
Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side
processes at any point in time on the server.
This includes any and all daemons, such as IRCD.
d) Run any software that interfaces with an
IRC (Internet Relay Chat) network.
e) Run any gaming servers such as
counter-strike, half-life, battlefield1492,
etc
8.) Bandwidth Usage
You are allocated a monthly bandwidth
allowance. This allowance varies depending on
the hosting package you purchase. Should your
account pass the allocated amount we reserve the
right to suspend the account until the start of
the next allocation, suspend the account until
more bandwidth is purchased at an additional
fee, suspend the account until you upgrade to a
higher level of package, terminate the account
and/or charge you an additional fee for the
overages. Unused transfer in one month cannot be
carried over to the next month.
9.) Money back Guarantee
On dedicated servers, and colocation no full
refund will be honored, the 30 day money back
guarantee does not apply. We reserve the right
to refund a prorated amount or no refund at
all.
10.) Price Change
The amount you pay for hosting will never
increase from the date of purchase. We reserve
the right to change prices listed on our site,
and the right to increase the amount of
resources given to plans at any time.
11.) Indemnification
Customer agrees that it shall defend,
indemnify, save and hold us harmless from any
and all demands, liabilities, losses, costs and
claims, including reasonable attorney's fees
asserted against us, its agents, its customers,
officers and employees, that may arise or result
from any service provided or performed or agreed
to be performed or any product sold by customer,
its agents, employees or assigns. Customer
agrees to defend, indemnify and hold harmless
any liabilities arising out of; (1) any
injury to person or property caused by any
products sold or otherwise distributed in
connection with us; (2) any material supplied by
customer infringing or allegedly infringing on
the proprietary rights of a third party; (3)
copyright infringement and (4) any defective
products sold to customers from
Okwebdomains.com's
server.
12.) Disclaimer
We will not be responsible for any damages
your business may suffer. We make no warranties
of any kind, expressed or implied for services
we provide. We disclaims any warranty or
merchantability or fitness for a particular
purpose. This includes loss of data resulting
from delays, no deliveries, wrong delivery, and
any and all service interruptions caused by us
and our employees.
13.) Changes to the TOS
We reserve the right to revise its policies
at any time without notice.
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